Below is some useful information to help you prepare for your stay in our establishment. When you are pre-admitted, you will be given a welcome booklet.
To meet your comfort needs, we can provide you with a luxury room. To find out how to book a luxury room, please contact the departments and the admissions office, or express your wish when you are pre-admitted. As there are a limited number of these rooms, you will be allocated one according to availability.
Room changes: the clinic reserves the right to make room changes in the interests of the service. Thank you for your understanding.
Throughout your stay, it is important to observe basic personal and collective hygiene rules.
Pre-operative advice to prevent the risk of infection:
Do not hesitate to talk to the staff and doctors.
Our trained nursing staff are committed to treating your pain using special equipment and to giving you all the information and support you need.
The doctors, and in particular the anaesthetist, will tell you the most effective and appropriate ways of relieving your pain.
The nurses will help you to assess your pain, so thatyour treatment can be adapted if necessary. Your participation is important, because the more information you can give about your pain, the more quickly and effectively your carers will be able to relieve it.
If you have any questions, please do not hesitate to ask the ward supervisor.
Any medication taken by a patient during their stay must be authorised and prescribed by the establishment's referring doctor or anaesthetist.
To avoid overdosing and drug interactions, you must tell the nurse on duty what treatment you are usually taking, so that he or she can take this into account during your stay (bring current prescriptions with you). You should also hand in any medicines you have on arrival.
Identitovigilance is a system for monitoring and managing the risks associated with patient identification. As a result, for the safety of every patient throughout their stay:
Please be careful when you are called by name so that you do not answer for another patient.
You must bring the following items for your stay:
Do not carry valuables (if you need to, a safe is available at reception).
A safe is available at reception. The establishment cannot be held responsible for the loss or disappearance of money or valuables (law of 6 July 1992, decree of 27 March 1993).
If you wear dentures, hearing aids, contact lenses or glasses, please let our nursing staff know as soon as you arrive.
If you wish to keep them during your stay, remember to bring a storage box. Avoid placing them on paper, in a handkerchief, on the meal tray or any other item likely to be thrown away. The clinic cannot be held responsible for the loss or damage of these items.
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Tél : 04 42 95 72 72
21 Avenue Alfred Capus,
13100 Aix-en-Provence