Clinique privée Axium Aix en Provence
Urgence mains
04 42 23 10 10

Preparing your stay

Preparing for your stay in hospital

Below is some useful information to help you prepare for your stay in our establishment. When you are pre-admitted, you will be given a welcome booklet.

Luxury rooms

To meet your comfort needs, we can provide you with a luxury room. To find out how to book a luxury room, please contact the departments and the admissions office, or express your wish when you are pre-admitted. As there are a limited number of these rooms, you will be allocated one according to availability.

Room changes: the clinic reserves the right to make room changes in the interests of the service. Thank you for your understanding.


Hygiene

Throughout your stay, it is important to observe basic personal and collective hygiene rules.

Pre-operative advice to prevent the risk of infection:

  • You must carry out skin preparation in accordance with the document given to you by your surgeon.
  • It is forbidden to shave the surgical site with a mechanical razor; this will necessarily lead to your operation being postponed.
  • Fingernails and toenails must be trimmed, brushed and free of nail varnish, even if colourless.
  • Jewellery (including piercings) and make-up are forbidden.
  • You must arrive with your teeth brushed and your hair clean and tied back.

Pain

Do not hesitate to talk to the staff and doctors.

Our trained nursing staff are committed to treating your pain using special equipment and to giving you all the information and support you need.

The doctors, and in particular the anaesthetist, will tell you the most effective and appropriate ways of relieving your pain.

The nurses will help you to assess your pain, so thatyour treatment can be adapted if necessary. Your participation is important, because the more information you can give about your pain, the more quickly and effectively your carers will be able to relieve it.

If you have any questions, please do not hesitate to ask the ward supervisor.

Medicines

Any medication taken by a patient during their stay must be authorised and prescribed by the establishment's referring doctor or anaesthetist.

To avoid overdosing and drug interactions, you must tell the nurse on duty what treatment you are usually taking, so that he or she can take this into account during your stay (bring current prescriptions with you). You should also hand in any medicines you have on arrival.

Identitovigilance

Identitovigilance is a system for monitoring and managing the risks associated with patient identification. As a result, for the safety of every patient throughout their stay:

  • The patient's identity card or passport and health insurance card are requested on admission.
  • An identification bracelet is available in the care unit.

Please be careful when you are called by name so that you do not answer for another patient.

Personal effects

You must bring the following items for your stay:

  • Body linen
  • Pyjamas (+ 1 clean pair for the day before the operation)
  • Bathrobe - Slippers
  • Washing gloves (+ 1 clean for the day before the operation)
  • Towels (+ 1 clean for the day before the operation)
  • Soap and toiletries (men's beard razor)
  • Toothbrush + Toothpaste + Dental appliance kit
  • Hair dryer if likely to be used.

Do not carry valuables (if you need to, a safe is available at reception).

Depositing valuables

A safe is available at reception. The establishment cannot be held responsible for the loss or disappearance of money or valuables (law of 6 July 1992, decree of 27 March 1993).

Prostheses and glasses

If you wear dentures, hearing aids, contact lenses or glasses, please let our nursing staff know as soon as you arrive.

If you wish to keep them during your stay, remember to bring a storage box. Avoid placing them on paper, in a handkerchief, on the meal tray or any other item likely to be thrown away. The clinic cannot be held responsible for the loss or damage of these items.

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Clinique Axium

21 Avenue Alfred Capus,
13100 Aix-en-Provence

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